Skypea.

Terms, Conditions & Policies

Payment Policy

General Payment Terms

  • • All bookings require an advance payment to confirm your reservation
  • • The balance amount must be paid as per the schedule shared at the time of booking
  • • Payments can be made via bank transfer, UPI, credit/debit cards, or other methods as communicated by Skypea Holidays Ventures
  • • Failure to pay on time may result in cancellation of your booking
  • • All payments are subject to applicable taxes and service charges

Age-Based Pricing Structure

  • Children (Up to 6 years): Only permit charges applicable - ₹3,000
  • Children (7-12 years): 50% of the total package rate
  • Above 12 years: Full package amount applicable

* Age verification may be required at the time of travel. Age is calculated as on the date of travel.

Cancellation & Refund Policy

Cancellation Timeline

  • 20+ days before travel: 50% refund of total amount paid
  • Less than 20 days before travel: No refund (100% cancellation charges)

Important Notes:

  • • Refunds will be processed within 7-14 working days after cancellation
  • • Bank charges and processing fees are non-refundable
  • • Cancellations must be communicated in writing via email
  • • No-show on travel date will be treated as 100% cancellation
  • • Force majeure events may have different cancellation terms

Terms & Conditions

Booking & Travel

  • • All packages are subject to availability and confirmation
  • • Prices are subject to change without prior notice due to fuel surcharges, taxes, or currency fluctuations
  • • Valid photo identification is mandatory for all travelers
  • • Travelers must carry all required documents including permit

Liability & Responsibility

  • • Skypea Holidays Ventures acts only as an agent for hotels, transport, and other service providers
  • • We are not responsible for delays, changes, or cancellations due to weather, strikes, natural disasters, or other unforeseen circumstances
  • • Travel insurance is highly recommended and encouraged for all travelers
  • • Any loss, injury, or damage during the tour is not our responsibility
  • • We reserve the right to modify itineraries due to operational or safety reasons

Traveler Responsibilities

  • • Travelers must follow local laws, customs, and regulations
  • • Any damage to hotel property or transport will be charged separately
  • • Consumption of alcohol or drugs during tours is strictly prohibited
  • • Travelers must maintain discipline and follow tour guide instructions

Privacy Policy

  • • We collect personal information only for booking and travel purposes
  • • Your information will not be shared with third parties without consent
  • • We use industry-standard security measures to protect your data
  • • You have the right to access, modify, or delete your personal information
  • • Cookies may be used to enhance your browsing experience on our website

Dispute Resolution

  • • Any disputes arising from bookings or services will be subject to the jurisdiction of Kochi, Kerala courts
  • • We encourage resolution through direct communication before legal proceedings
  • • All agreements are governed by Indian law
  • • Arbitration may be pursued for dispute resolution if both parties agree

Contact Information

For any questions regarding our terms, policies, bookings, or general inquiries, please don't hesitate to reach out to us:

Email: info@skypeaholidays.com

Phone: +91 97461 65365

Business Hours: Monday to Saturday, 9:00 AM - 6:00 PM IST

* These terms and conditions are subject to change without prior notice. Please check this page regularly for updates.